Südmo North America’s dedicated personnel are available whenever you need them - 24/7. When a customer calls during business hours (Monday through Friday 7:30 am to 5 pm CST), the call is answered by a real person - not an automated answering system. When a call comes in after business hours, the caller is given a number where they can reach a member of Südmo North America’s staff, who will do whatever possible to provide immediate assistance. This incudes everything from technical support issues to arranging an emergency spare parts shipment. 

Technical Resources  365 days a year/24 hours a day
Südmo North America's Technical Resource Gateway provides a wide range of support material for your Norit Südmo valves 24/7. Here, you have access to a variety of information including Operating Instruction Manuals, Spare Parts Lists, Valve Identification Numbering Keys, Maintenance Videos, Technical Bulletins, and more.

For additional information or support, please contact us directly at:

Südmo North America Inc.
1330 Anvil Drive
Rockford, IL 61115
T  (815) 639-0322 
F (815) 639-1135


Customer Service and Inside Sales
Tim Gorman - Inside Sales Manager 

Shipping/Receiving
Ron Williams - Warehouse Manager

Regional Sales
Jim Banks - Director of Sales
Brian Tuel - Director of Key Accounts
Jim McCoy - Business Development
Tom Weller - Western Regional Sales Manager

Engineering and Project Management
Jeremy Hauser - Technical Manager
Richard Brown - Senior Process Engineer

Service, Training, and Warranty 
Jeremy Hauser - Technical Manager

Accounting/Finance 
Deb Baggs - Controller

Marketing Support
Mary George - Marketing Manager

All other inquires

                     Südmo North America Inc. • 1330 Anvil Dr., Rockford, IL 61115 
                            T 815.639.0322 • F 815.639.1135 • E